Voice of Customer

Turn Customer Complaints into Sales Growth

Are bad reviews, product returns, or low survey response rates costing you sales? Generic surveys won't cut it. You need clear, actionable feedback, before the problem grows and costs you more in revenue and reputation.

Our Solution

From Raw Feedback to a Clear Action Plan

We personally call your customers, record and analyze their feedback to identify the recurring issues killing your sales. You get a prioritized roadmap with specific fixes that address both customer psychology and product improvements.

Conversations over Surveys

Customers ignore surveys but respond to friendly human conversations. Our live approach builds trust and uncovers insights you'll never get from multiple-choice questions.

Conversations over Surveys

Customers ignore surveys but respond to friendly human conversations. Our live approach builds trust and uncovers insights you'll never get from multiple-choice questions.

Conversations over Surveys

Customers ignore surveys but respond to friendly human conversations. Our live approach builds trust and uncovers insights you'll never get from multiple-choice questions.

Catch Problems Before They Go Public
Catch Problems Before They Go Public
Catch Problems Before They Go Public
Turn Detractors Into Advocates
Turn Detractors Into Advocates
Turn Detractors Into Advocates
Language Market Fit
Language Market Fit
Language Market Fit
Protect Revenue and Reputation
Protect Revenue and Reputation
Protect Revenue and Reputation

Key Advantages

Prevent negative reviews

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Reduce costly product returns

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Turn unhappy customers into loyal advocates

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Increase sales conversion

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Strengthen your reputation

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"​Anna understands how to create an environment that supports sustained performance to deliver exceptional customer experience."

​Victor Rockwell

Founder at Quality Insights Inc.

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"​Anna understands how to create an environment that supports sustained performance to deliver exceptional customer experience."

​Victor Rockwell

Founder at Quality Insights Inc.

03

/

03

"​Anna understands how to create an environment that supports sustained performance to deliver exceptional customer experience."

​Victor Rockwell

Founder at Quality Insights Inc.

03

/

03

Welcome to Startup Dials

Your partner in achieving next-level growth.

For over 8 years, I’ve successfully launched 20+ smart home and kitchen products and brands, scaling from crowdfunding to retail across the US. My 17 years living in China helps me understand tech founders on a deeper level, while working closely with US consumers creates the perfect overlap, bringing the 2 worlds together.

I've watched too many brilliant hardware founders:

Hire a junior marketer and hope they grow into the role or

Pay $200K+ for a CMO when you're still figuring out product-market fit

The fractional model fixes this.

Welcome to Startup Dials

Your partner in achieving next-level growth.

For over 8 years, I’ve successfully launched 20+ smart home and kitchen products and brands, scaling from crowdfunding to retail across the US. My 17 years living in China helps me understand tech founders on a deeper level, while working closely with US consumers creates the perfect overlap, bringing the 2 worlds together.

I've watched too many brilliant hardware founders:

Hire a junior marketer and hope they grow into the role or

Pay $200K+ for a CMO when you're still figuring out product-market fit

The fractional model fixes this.

Welcome to Startup Dials

Your partner in achieving next-level growth.

For over 8 years, I’ve successfully launched 20+ smart home and kitchen products and brands, scaling from crowdfunding to retail across the US. My 17 years living in China helps me understand tech founders on a deeper level, while working closely with US consumers creates the perfect overlap, bringing the 2 worlds together.

I've watched too many brilliant hardware founders:

Hire a junior marketer and hope they grow into the role or

Pay $200K+ for a CMO when you're still figuring out product-market fit

The fractional model fixes this.